Terms of Service

About Noema — What We Are and What We Are Not

Noema Cognition ("Noema," "we," "us," or "our") is a structured self-reflection and pattern analysis platform. We use AI to help you examine your thoughts, decisions, emotional patterns, and behavioral tendencies — so you can see what is actually happening and what to do next.

Noema is not a medical service, mental health clinic, therapy platform, crisis intervention service, or licensed counseling provider. We are an informational and self-development tool.

Nothing in this service replaces the judgment of a qualified medical or mental health professional. If you are experiencing a clinical condition, psychiatric symptoms, or a personal crisis, please contact a licensed professional immediately.

No Professional Relationship

Using Noema does not create any professional relationship between you and Noema Cognition or its staff. Specifically, no therapist–client, doctor–patient, psychologist–client, counselor–client, or fiduciary relationship is formed by your use of this service.

No licensed mental health professional, physician, psychiatrist, psychologist, or medical practitioner reviews your journal entries, reflections, or AI-generated analysis. Any output you receive is generated by automated systems and is not a substitute for professional evaluation.

AI Output Disclaimer

Noema uses large language models and AI to generate various types of content, including but not limited to:

• Reflective responses to your journal entries
• Pattern analysis and emotional blueprint summaries
• Therapeutic modality suggestions and framework correlations
• Deep Dive prompts and follow-up questions
• Weekly synthesis reports

All AI-generated content is informational and educational only. It is not:

• Clinical advice, diagnosis, or treatment
• A prescription or medical recommendation
• A therapeutic intervention
• A professional opinion of any kind

AI models can produce inaccurate, incomplete, or contextually inappropriate output. You are responsible for evaluating all AI-generated content critically and consulting appropriate professionals before acting on any insights.

Therapeutic modality references (e.g., CBT, IFS, ACT, somatic approaches) are presented as informational frameworks that may correlate with patterns you describe — never as a recommendation that you pursue a specific therapy or treatment. The framing is always correlation and information, not prescription.

Assumption of Risk

Structured self-reflection can surface difficult emotions, memories, and insights. By using Noema, you acknowledge that:

• Introspective work may bring up challenging emotional material, including grief, anxiety, anger, or trauma-adjacent content.
• Noema is not a crisis intervention service and is not equipped to provide real-time support in moments of acute distress.
• You are solely responsible for your emotional wellbeing during and after use of this service.

If you are in crisis or feel unsafe at any point:

You assume full responsibility for all risks associated with your use of Noema, including any emotional or psychological effects that may result from engaging with self-reflective content.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOEMA COGNITION, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR:

• Any direct, indirect, incidental, consequential, punitive, or exemplary damages;
• Damages arising from your use of or reliance on AI-generated reflections, pattern analysis, modality suggestions, or any other content produced by the service;
• Decisions, actions, or outcomes you take based on anything generated or presented by Noema;
• Emotional distress, psychological harm, or mental health consequences related to use of the platform;
• Loss of data, interruption of service, or errors in AI output;
• Any harm resulting from your failure to seek professional medical or mental health care.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF NOEMA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WHERE JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN SUCH CASES, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO NOEMA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

Indemnification

You agree to defend, indemnify, and hold harmless Noema Cognition and its officers, directors, employees, contractors, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the service or violation of these Terms;
• Your violation of any applicable law or the rights of any third party;
• Content you submit to the platform;
• Any reliance you place on AI-generated output from Noema;
• Any decisions or actions you take based on information from the platform.

Data, Privacy & Voice Journaling

We collect the following data to operate and improve Noema:

• Account data: Your email address and name (optional), used to create your account and sessions.
• Journal entries: Text you submit, including reflections, mood check-ins, and depth ratings. This data is stored to power pattern analysis, weekly syntheses, and AI reflections.
• AI-generated content: Reflections, patterns, modality suggestions, and Deep Dive prompts generated in response to your entries are stored to your account.
• Usage analytics: Anonymized usage data (page views, session length, feature interactions) collected to improve product quality.
• Billing information: If you subscribe, payment information is handled by our payment processor (Stripe). Noema does not store your full card details.

Voice Journaling Policy: When you use the voice journaling feature, your audio is transmitted to OpenAI's Whisper API for transcription. Audio recordings are never stored by Noema. The audio is transcribed and immediately discarded. Only the resulting text transcript is retained as part of your journal entry.

We do not sell your personal data to third parties. We do not use your journal content to train AI models or for advertising purposes.

You may request deletion of your account and all associated data by contacting us at noema@polsia.app. We will process deletion requests within 30 days.

Data is stored on servers in the United States. By using Noema, you consent to the transfer and storage of your data in the U.S.

Subscription and Billing

Free Trial: New accounts receive a 14-day free trial with full access to all Noema features. No credit card is required to start your trial. If you do not subscribe before the trial ends, your access to premium features will be paused, but your data will be retained.

Subscription Plans:

• Monthly: $19.00 per month, billed monthly.
• Annual: $136.00 per year (equivalent to $11.33/month), billed annually.

Billing: Subscriptions are billed automatically at the start of each billing period. By subscribing, you authorize us to charge your payment method on a recurring basis.

Cancellation: You may request cancellation at any time through your account settings or by contacting us. Cancellation requests are reviewed and processed by the owner. Monthly cancellations take effect at the end of the current billing period — you retain full access through the period you have already paid for. Annual cancellations with a refund request take effect immediately upon approval.

Refunds: Monthly subscriptions ($19/month) are non-refundable under all circumstances. Annual subscriptions ($136/year) are eligible for a prorated refund for unused months, subject to review and approval. Our complete refund terms, including eligibility criteria, the prorated calculation formula, processing timelines, and absolute exceptions, are detailed in our Refund Policy. The Refund Policy is incorporated into these Terms by reference.

Price Changes: We reserve the right to change subscription pricing. We will provide at least 30 days' advance notice before any price increase takes effect for existing subscribers.

Age Restriction

Noema is for adults only. You must be at least 18 years of age to create an account or use this service.

By creating an account, you represent and warrant that you are 18 years of age or older. If we become aware that a user is under 18, we will terminate their account and delete all associated data without notice.

Noema is not designed for, marketed to, or intended to be used by minors. If you believe a minor has created an account, please contact us immediately at noema@polsia.app.

Account Termination

Noema reserves the right to suspend or terminate your account and access to the service at any time, with or without notice, for reasons including but not limited to:

• Violation of these Terms;
• Fraudulent, abusive, or harmful use of the platform;
• Repeated attempts to misuse or circumvent the service;
• Legal, compliance, or safety reasons;
• Non-payment of subscription fees.

You may terminate your own account at any time by contacting us. Upon termination, your data will be deleted within 30 days in accordance with our data retention practices.

Noema is not liable to you or any third party for any consequences resulting from termination of your account.

Modifications to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to notify you via email or an in-app notice.

Your continued use of Noema after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the service.

We encourage you to review these Terms periodically to stay informed of any updates.

Governing Law, Disputes & General Provisions

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of Noema Cognition — including questions about the scope or validity of this arbitration clause — shall be resolved by final and binding arbitration administered by JAMS (or a mutually agreed arbitration service) under its applicable rules. The arbitration shall be conducted by a single arbitrator and, unless otherwise agreed, shall take place in Delaware or by videoconference. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Nothing in this clause prevents either party from seeking emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

Class Action Waiver. YOU AND NOEMA COGNITION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Noema agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Force Majeure. Noema Cognition is not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including without limitation acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, governmental action, labor disputes, internet or telecommunications outages, power failures, or acts of third parties. In such events, our obligations will be suspended for the duration of the force majeure event.

Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver is effective only if made in writing and signed by Noema Cognition.

Entire Agreement. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Noema Cognition with respect to your use of the service and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.

Contact

Questions, concerns, or requests regarding these Terms or your data should be directed to:

Noema Cognition
Email: noema@polsia.app
Website: noema-cognition.polsia.app

For data deletion requests, account issues, or legal matters, include "Legal" in your subject line and we will respond within 5 business days.

Trademarks & Brand Independence

Noema Cognition is an independent product. It is not affiliated with, endorsed by, sponsored by, or connected to any other person, organization, publication, or entity that operates under the name "Noema," including but not limited to:

• Noema Magazine — a philosophy and technology publication operated by the Berggruen Institute. Noema Cognition has no organizational, financial, or legal relationship with Noema Magazine or the Berggruen Institute.
• The Berggruen Institute — a nonprofit think tank. Noema Cognition is not affiliated with, funded by, or endorsed by the Berggruen Institute in any capacity.
• Any other Noema-branded entity — any company, research group, consulting firm, wellness service, technology product, or other organization operating under the "Noema" name globally, whether currently existing or established in the future.

The name "Noema" is derived from the ancient Greek philosophical term νόημα, referring to the intentional content of a conscious act as used in phenomenological philosophy. Noema Cognition uses this term in its generic, descriptive sense to describe the platform's focus on the contents of conscious thought, self-examination, and cognitive pattern recognition.

Trademarks. "Noema Cognition" and associated branding are trademarks or service marks of Noema Cognition. All third-party trademarks, service marks, and trade names referenced in these Terms or on the Noema Cognition platform — including "Noema Magazine" and "Berggruen Institute" — are the property of their respective owners. Their mention is solely for the purpose of identifying the independent nature of Noema Cognition.

For questions regarding trademarks or brand independence, contact: noema@polsia.app